Small Business IT Support & Maintenance

One point of contact for the systems your business runs on — not a different vendor for every problem. The same person who installed your network, cameras, or servers is who you call when something breaks.

What's Included

Proactive monitoring — we catch issues before they become downtime, not after
Troubleshooting — hardware, software, and network problems, diagnosed and fixed
Updates & patching — routers, switches, servers, and workstations kept current
Vendor coordination — we deal with your ISP, camera vendor, or software support on your behalf
On‑call support — a real person to call when something breaks, not a ticket queue

Works Well With

Network & Wi‑Fi setup — ongoing support for the network we installed, or one we're taking over
Security cameras — troubleshooting, firmware updates, and storage checks
Database administration — for businesses running SQL Server, PostgreSQL, Oracle, or Cassandra
Monitoring & alerting — Grafana/Prometheus dashboards so issues surface before customers notice

See all services →

Free Site Check & Quote

Tell us what you're running and how often you need support — we'll recommend the right setup, whether that's a one‑time visit or an ongoing arrangement.

Request a Quote on the Main Page

Prefer to skip the form? Call or text us directly at (646) 696-9094.

FAQ

Do you offer ongoing support contracts, or one‑time visits?

Both — some clients want an ongoing arrangement for regular monitoring and support, others just need a one‑time fix. We'll recommend what fits your situation.

Do you support both Windows and Mac?

Yes — we support mixed environments, including Windows servers/workstations and Mac devices on the same network.

Can you support systems you didn't originally install?

Yes — we regularly take over support for existing networks, cameras, and servers installed by someone else.

Is support remote or on‑site?

Both — many issues are resolved remotely, but we come on‑site for hardware problems, new installs, or anything remote access can't fix.